zc998 Terms & Conditions

By accessing, registering on, or using any part of the zc998 platform at zc998.app (hereinafter referred to as "the Platform", "zc998", "we", "us", or "our"), you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms & Conditions ("Terms"), together with our Privacy Policy and Responsible Gaming Policy, all of which are incorporated herein by reference.

If you do not agree with any provision of these Terms, you must immediately cease all use of the zc998 platform. Continued use of zc998 following notification of any amendment to these Terms shall constitute your acceptance of the revised Terms.

These Terms constitute a legally binding agreement between you ("the Player", "User", "you", or "your") and zc998. They govern all services offered on the Platform , including but not limited to sports betting, live casino gaming, slot games, instant-win products, and all associated financial transactions processed in Pakistani Rupees (PKR).

To register and maintain an active account on zc998, you must satisfy all of the following eligibility requirements at all times:

• You must be at least 21 years of age. zc998 strictly prohibits access by minors and enforces mandatory age verification for all new registrations.
• You must be registering as an individual acting on your own behalf, not as an agent or representative of any third party.
• You must not be a current employee, contractor, director, or immediate family member of any employee or contractor of zc998 or its affiliated entities.
• You must not be accessing the Platform from a jurisdiction where online gaming is prohibited by applicable law. It is your sole responsibility to determine whether your use of zc998 is lawful in your location.
• You must provide accurate, complete, and current registration information including your full legal name, date of birth, and a valid contact email address.
• You must not have previously had a zc998 account terminated for cause, including for fraud, collusion, or breach of these Terms.

Registration of an account on zc998 is limited to one account per individual, per household, per device, and per IP address. The creation of multiple accounts — whether to circumvent restrictions, claim multiple bonuses, or for any other reason — is strictly prohibited and may result in the permanent closure of all associated accounts and forfeiture of any pending balances.

Your zc998 account is personal to you. You are solely responsible for all activity that occurs under your account credentials, including any transactions, bets placed, or communications made. You must not share your login details with any other person.

You must notify zc998 immediately at [email protected] if you become aware of any unauthorised access to or use of your account. zc998 will not be liable for any loss or damage arising from your failure to comply with this security obligation.

• Account Verification (KYC): zc998 operates a Know Your Customer process consistent with international anti-money laundering standards. You may be required to submit a government-issued photo ID, proof of address, and proof of payment method ownership before withdrawals are approved.
• Account Dormancy: An account that has had no login activity for a continuous period of 12 months will be classified as dormant. zc998 reserves the right to apply an administrative maintenance fee to dormant accounts in accordance with applicable policy, after providing advance notice to the registered email address.
• Account Closure by Player: You may request closure of your zc998 account at any time by contacting customer support via live chat or email. Any cleared and withdrawable PKR balance will be returned to your verified payment method following completion of any outstanding KYC requirements.

All financial transactions on zc998 are conducted in Pakistani Rupees (PKR). The Platform supports the following payment methods for both deposits and withdrawals: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, Visa, and Mastercard.

• Minimum Deposit: The minimum deposit amount on zc998 is Rs 200, unless otherwise stated in a specific promotion. Minimum and maximum limits may vary by payment method.
• Withdrawal Eligibility: Only funds that have been deposited by the verified account holder and have satisfied all applicable wagering requirements are eligible for withdrawal. zc998 does not permit withdrawal of bonus funds that have not met their associated playthrough conditions.
• Processing Times: zc998 aims to process all approved withdrawal requests within 24 to 72 business hours of KYC clearance. Actual receipt of funds may vary depending on your bank or mobile wallet provider's processing schedule.
• Payment Method Consistency: Withdrawals will be directed to the same payment method used for the original deposit wherever operationally feasible, as a security and anti-fraud measure.
• Currency: zc998 does not charge currency conversion fees on PKR transactions. Any fees levied by your bank or mobile wallet provider are outside the control of zc998.
• Transaction Limits: zc998 reserves the right to impose daily, weekly, or monthly transaction limits at its discretion, for reasons including fraud prevention, regulatory compliance, or responsible gaming management.

zc998 does not accept cash payments, cryptocurrency, or funds transferred from third-party payment accounts not registered in your name. Any deposit received from an unverified or third-party source will be returned and the associated account may be suspended pending investigation.

All bets and wagers placed on zc998 — whether on cricket, PSL markets, other sports, live casino tables, slot games, or instant-win products — are subject to these Terms and the specific game or event rules displayed at the point of play.

• Bet Acceptance: A bet is accepted by zc998 only when a unique bet reference number is generated and confirmed on screen. zc998 is not liable for bets that fail due to connectivity issues, browser errors, or incomplete submission.
• Odds & Prices: Odds displayed on the Platform are subject to change up until the moment a bet is confirmed. The odds at the time of confirmation are the operative odds for that wager regardless of any subsequent movement.
• Voided Bets: zc998 reserves the right to void any bet where there is evidence of a technical error in the odds, a data feed failure, market suspension violation, or manifest pricing error. In such cases, the original stake will be returned to the player's zc998 wallet.
• Cricket & PSL Markets: Specific settlement rules apply to cricket markets including PSL fixtures, international matches at National Stadium Karachi and Gaddafi Stadium Lahore, and ICC tournaments. These rules are published in the Sports Betting Rules section of the Platform and may be updated between seasons.
• Casino Game Integrity: All casino games on zc998 use certified random number generator (RNG) technology. Game outcomes are independently audited and cannot be influenced by zc998 or any player.
• Disconnection During Play: zc998 operates a disconnection policy for live casino and crash game products. Where a round is in progress at the time of disconnection, the outcome will be determined by the game server result and credited accordingly.

zc998 offers a range of bonuses and promotional offers to both new and existing players. Each promotion is governed by its own specific terms, which will be published alongside the offer. In the event of any conflict between promotion-specific terms and these general Terms, the promotion-specific terms shall prevail with respect to that offer only.

• Wagering Requirements: All deposit bonuses and free spin rewards issued by zc998 carry a minimum wagering requirement before the bonus-derived funds become withdrawable. The applicable multiplier is stated clearly on each promotion page.
• Bonus Eligibility: Bonuses are available to verified players in good standing only. Players who have self-excluded, are subject to responsible gaming restrictions, or whose accounts are under review are not eligible to receive or activate promotional offers.
• Bonus Expiry: Bonuses and associated free spins expire within the timeframe specified in the promotion terms. Expired bonus funds are forfeited automatically and cannot be reinstated.
• Abuse of Bonuses: zc998 reserves the right to withhold bonus funds and any associated winnings from any player found to be engaging in bonus abuse, including but not limited to the use of multiple accounts, coordinated wagering patterns, or exploitation of technical vulnerabilities.
• PSL & Seasonal Promotions: Promotions tied to PSL seasons, ICC events, and other scheduled cricket tournaments are subject to availability and may be withdrawn or modified at the discretion of zc998 without prior notice.

The following actions are strictly prohibited on the zc998 platform. Engaging in any prohibited conduct may result in immediate account suspension, permanent ban, forfeiture of funds, and referral to law enforcement or regulatory authorities where applicable.

• Providing false, misleading, or fraudulent information during registration or KYC verification.
• Using the Platform if you are under 21 years of age or otherwise ineligible under these Terms.
• Operating more than one zc998 account under any name, device, household, or IP address.
• Using automated software, bots, scripts, or artificial intelligence tools to place bets or interact with any part of the Platform.
• Attempting to exploit software bugs, errors in odds, or technical vulnerabilities for financial gain.
• Engaging in money laundering, terrorist financing, or any form of financial fraud using the Platform.
• Colluding with other players, Platform employees, or third parties to gain an unfair advantage in any game or market.
• Attempting to reverse-engineer, decompile, scrape, or otherwise interfere with the technical infrastructure of zc998.
• Using the Platform for any commercial purpose, including operating as an unlicensed agent accepting wagers on behalf of others.

All content on the zc998 platform — including but not limited to the zc998 brand name, logo, trademarks, website design, graphics, text, software, game interfaces, data compilations, and promotional materials — is the exclusive intellectual property of zc998 or its licensed content providers and is protected by applicable international intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for your personal, non-commercial gaming purposes as permitted under these Terms. This licence does not permit you to copy, reproduce, distribute, display, publish, transmit, modify, create derivative works from, or otherwise exploit any content from the Platform without the prior written consent of zc998.

Any unauthorised use of zc998 intellectual property may result in legal action. If you believe your own intellectual property rights have been infringed by content on the Platform, please contact us at [email protected].

To the fullest extent permitted by applicable law, zc998 shall not be liable for any direct, indirect, incidental, consequential, special, exemplary, or punitive damages arising out of or in connection with your use of, or inability to use, the Platform — including but not limited to loss of winnings, loss of data, loss of profits, or loss of business opportunity.

• Platform Availability: zc998 does not guarantee uninterrupted or error-free access to the Platform. Scheduled and emergency maintenance may result in temporary unavailability. zc998 will not be liable for losses incurred as a result of Platform downtime.
• Third-Party Content: Certain games and services on zc998 are provided by third-party software suppliers. zc998 is not liable for errors, defects, or failures originating from third-party game engines or data feeds.
• Internet Connectivity: zc998 is not responsible for losses arising from your internet service provider's failure, mobile network disruption, or device malfunction during active play.
• Force Majeure: zc998 shall not be liable for any failure to perform its obligations where such failure results from circumstances beyond its reasonable control, including natural disasters, regulatory intervention, cyberattacks, or telecommunications failures.

Where liability cannot be excluded under applicable law, the total aggregate liability of zc998 to any individual player arising out of or in connection with these Terms shall not exceed the total net deposits made by that player to zc998 in the 30-day period immediately preceding the claim.

zc998 collects, processes, stores, and uses your personal data in accordance with our Privacy Policy, which forms an integral part of these Terms. By registering on the Platform, you consent to the data processing practices described in the Privacy Policy.

In summary, zc998 collects personal data including your name, date of birth, contact details, payment information, device data, and gaming activity for the purposes of account administration, identity verification, fraud prevention, responsible gaming management, regulatory compliance, and service improvement. zc998 does not sell your personal data to third parties for marketing purposes.

For a complete description of your data rights — including the right to access, correct, restrict, or request deletion of your personal data — please refer to the full Privacy Policy. To exercise any of these rights, contact us at [email protected].

zc998 is firmly committed to promoting responsible gaming practices. We believe that gambling should be an enjoyable form of entertainment and never a source of financial hardship or personal distress. The following tools are available to all registered zc998 players at all times:

• Deposit Limits: Set daily, weekly, or monthly PKR deposit limits to control your spending. Limits take effect immediately when lowered; increases are subject to a 24-hour cooling-off period.
• Loss Limits: Restrict the maximum amount you can lose over a defined period. These limits can be set or adjusted via your account settings or by contacting customer support.
• Session Time Limits: Configure a maximum session duration after which you will be automatically logged out of your zc998 account.
• Reality Checks: Enable on-screen reminders at set intervals to inform you how long you have been playing and the net outcome of your session.
• Cooling-Off Period: Take a mandatory break from the Platform for a defined period (24 hours, 7 days, or 30 days) without permanently closing your account.
• Self-Exclusion: Request a minimum 6-month or permanent self-exclusion from all zc998 services. During self-exclusion, your account will be closed, you will be removed from all marketing communications, and re-registration will be blocked for the duration of the exclusion period.

For the full suite of responsible gaming resources, self-assessment tools, and guidance on seeking help if gambling has become a problem, please visit our dedicated Responsible Gaming page.

zc998 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion, with or without prior notice, in the event of:

• Breach of any provision of these Terms & Conditions.
• Provision of false, inaccurate, or fraudulent registration or KYC information.
• Engagement in any prohibited conduct as defined in Section 7.
• Reasonable suspicion of money laundering, fraud, or criminal activity.
• Receipt of a court order, regulatory direction, or law enforcement request requiring account restriction.
• Failure to complete identity verification within the required timeframe.

Upon termination for cause, zc998 reserves the right to withhold any bonus-derived funds and any winnings generated through prohibited conduct. Deposited funds that are unambiguously the player's own money and are not subject to a fraud or money laundering investigation will be returned to the verified payment method on file, less any applicable administrative costs, following completion of any investigation.

Termination of your account does not affect any rights or obligations that have already accrued prior to the date of termination.

zc998 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, zc998 will notify registered players by email to the address on file and/or by displaying a prominent notice on the Platform for a minimum of 14 days prior to the effective date of the change.

Your continued use of the zc998 platform after the effective date of any amendment constitutes your acceptance of the revised Terms. If you do not agree to the amended Terms, you must cease using the Platform and contact customer support to arrange closure of your account and return of any eligible funds.

The date of the most recent revision is displayed at the top of this page. We encourage you to review these Terms periodically to remain informed of your rights and obligations as a zc998 player.

These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which zc998 holds its international gaming licence. By accepting these Terms, you submit to the exclusive jurisdiction of the competent courts or arbitration bodies of that jurisdiction for the resolution of any dispute arising out of or in connection with these Terms or the Platform.

In the event of a dispute regarding a specific bet, game outcome, or account transaction, you must first contact zc998 customer support and allow the internal dispute resolution process to be completed before escalating the matter externally. zc998 aims to resolve all complaints within 10 business days of receipt.

Nothing in this clause shall limit your statutory rights as a consumer under applicable law, nor shall it prevent either party from seeking emergency injunctive or other equitable relief from a court of competent jurisdiction where the circumstances warrant it.

If you have any questions, concerns, or complaints regarding these Terms & Conditions, please contact the zc998 support team through any of the following channels:

• Live Chat: Available 24/7 directly through the zc998 platform — our fastest response channel.
• Email: [email protected] — for formal queries, complaints, and account-related correspondence.
• Languages: Support is available in both English and Urdu to serve our Pakistani player base effectively.

Please include your registered account username and a clear description of your query in all correspondence to allow us to assist you as efficiently as possible.